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Job Title:  Customer Service Clerk      Expired Position
Provided Salary:   Negotiable Work Type:   Full-time
Education:   Associate Degree/Higher Diploma Work Place:   Hongkong China
Number Of Vacancies:   3 Work Experience:   2 years
Updated Date:   2013-06-04 Job Type:  
Media and advertisement

Position Requirement:

要求: i)具備良好粵語、普通話和英語的說話及書寫能力

      ii)說話清晰,語氣親和;

      iii)有服務意識、耐性及責任心

      iv)工作積極主動;熟練使用Microsoft Office軟件


職責:1.負責接收客戶電話及郵件的咨詢,處理線上咨詢及即時紀錄;      

     2.受理客戶的咨詢投訴及建議,為客戶解決問題並及時將反饙信息提交相關部門跟進;

     3.負責與相關部門的業務協調,及時解決客戶提出的問題; 

     4.維護良好的客戶關係;

     5.客戶服務文件檔案收集及整理。


工作時間: 每星期工作五天;每天8小時;輪休制

工作地點: 紅磡


待遇: 薪金每月$9000-11000;另加公司效益工資

      福利包括年假醫療保險年終獎金在職培訓良好晉升機會



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